HR at ALZAWIATECH PVT LTD
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Digital Marketing & Lead Generation Specialist - Car Detailing (1-8 yrs)
- Lead Management & Conversion
- Respond to inbound leads from WhatsApp, Instagram, and our website promptly.
- Engage potential customers with a professional, friendly, and persuasive approach.
- Qualify leads based on service requirements, location, and urgency.
- Follow up on undecided leads, re-engaging them to maximize conversions.
- Track and manage all leads using our CRM (GoHighLevel). Sales & Customer Relations
- Close bookings over WhatsApp and calls with a strong focus on customer needs.
- Upsell and cross-sell services, maximizing the value of each booking.
- Provide accurate service recommendations based on customer needs.
- Ensure a seamless handover of confirmed bookings to the operations team. Process Optimization & Reporting
- Monitor lead conversion rates and suggest improvements to increase efficiency.
- Identify common objections and refine responses to improve closing rates.
- Report daily conversion performance and suggest strategies for improvement.
Key Qualifications & Skills:
- Proven experience in sales, customer service, or lead conversion (preferably in a service-based business).
- Excellent communication skills in English (Arabic is a plus).
- Familiarity with WhatsApp Business, CRM systems (GoHighLevel preferred), and call handling.
- Persuasive & proactive sales approach, with a track record of converting leads into paying customers.
- Strong organization skills to manage multiple leads simultaneously.
- Ability to work independently, prioritize tasks, and meet conversion targets.
- Knowledge of the car detailing industry is a plus, but not required.
