Talent Acquisition Manager at Exultant
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Digital Client Support Executive (3-8 yrs)
We are hiring for Digital Client Support Executive
Job Title : Digital Client Support Executive
Experience : Minimum 3 years + in Sales
Location : Abids, Hyderabad
Type : Full-time, Permanent
WORK FROM OFFICE
Immediate joining is preferred.
Job Description :
We're seeking a Digital Client support & Operations Executive to play a pivotal role in our innovative agency. If you're passionate about digital marketing and thrive in a fast-paced environment, we want you on our team.
Roles & Responsibilities :
- Be the main point of contact between the Inmantech and clients.
- Conduct client meetings (online/offline) for presentations and idea discussions.
- Ensure projects are completed on time and within budget.
- Manage financial aspects with clients, including estimates and collections.
- Maintain daily communication with clients and internal teams.
- Engage with new inquiries and lead the pre-sales process.
- Understand client requirements to propose tailored solutions.
- Research client products/services and target markets for Digital Marketing Plans.
- Conduct client briefings, pitches, and proposal presentations.
- Proactively follow up with clients for approvals.
- Provide responsive support for client queries.
- Gather all necessary client information, requirements, and assets to kick-start campaigns effectively.
- Liaise with the Team to ensure campaign setup is accurate and on schedule.
- Monitor campaign performance, ensuring it aligns with client goals and optimizing as needed.
- Get on-boarded clients' campaigns planned and executed.
- Act as a problem solver, identifying and addressing any issues that may arise during the campaign execution process.
- Maintain clear and organized records of campaign details, timelines, and client interactions.
- Provide regular reports to management on the status of client onboarding and campaign execution.
Skills :
- Strong communication skills in English (Written and Verbal) & Hindi (verbal).
- Strong presentation skills.
- Problem-solving skills.
- Proficient in MS Office. (Word, Excel, PowerPoint)
- Strong organizational skills
What We Offer :
We offer competitive compensation as per industry standards and flexible work from our office in Abids, Hyderabad.