HR Executive at DigiOwner - MISPL
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DigiOwner - Executive - Telesales (0-2 yrs)
Job Description
1. Calling existing and potential customers to persuade them to purchase company products and services.
2. Accurately recording details of customers- purchase orders.
3. Processing all customer purchases accordingly.
4. Monitors order status to ensure that clients receive orders in a timely manner
5. Investigates unfilled, misplaced, or misdirected orders and resolves customer issues as necessary
6. Generating promising leads for the outside sales team to pursue.
7. Managing customer accounts by ensuring that existing customers remain with company products and services.
8. Developing and sustaining solid relationships with customers to encourage repeat business.
9. Accurately and efficiently enters customer information into company databases for mailing and billing purposes
10. Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.
11. Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.
Job Specification
1. Bachelor's or Associate's degree in Marketing, Communications, Business Administration, or related field is preferred.
2. Proficiency in all Microsoft Office applications.
3. Strong negotiation and consultative sales skills.
4. Excellent organizational and problem-solving skills.
5. Effective communication skills
6. Quick learner
7. Convincing skills
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