HR at BetterLYF Wellness (OPC) Pvt Ltd
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Dial My Angel - Executive - Customer Support (0-2 yrs)
Responsibilities :
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Inside and out so that you can answer questions. Acknowledging and resolving customer complaints.
- Knowing our service inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Booking online sessions for clients, managing roaster of counselors.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.