HR at DHL SmarTrucking
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DHL - Regional Sales Manager (8-12 yrs)
Job Title : Regional Sales Manager
Function : Business Development (Sales)
Reporting to : National Sales Head, TCL/ Dry Logistics
1. Purpose : Sells products by maintaining and expanding customer base; managing staff.
2. Key Responsibilities :
Responsibilities :
As an Regional Sales Manager, you would be expected to :
1. Achieve of regional sales targets for the enterprise clients
- New business development: Acquire strategic, high value clients spread across multiple industry verticals
- Retention of existing business
- Drive CXO level engagement and build effective client relationship
- Own end to end customer relationship and satisfaction
- Grow business from existing clients by cross selling multiple products / logistics solutions
2. Accomplishes sales and organization mission by completing related results as needed
- Recommends product lines by identifying new product opportunities, and/or product, packaging, and service changes; surveying consumer needs and trends; tracking competitors.
- Lead development of sales strategy for the entire region: value proposition, market segmentation, strategy and differentiation, market insight, brand strategy and industry trends, white space opportunities
- Recommends product lines by identifying new product opportunities, and/or product, packaging, and service changes; surveying consumer needs and trends; tracking competitors.
- Support, review and approve the sales strategies for each business and lead sales central projects or initiatives
- Establishes sales objectives by creating a sales plan and quota for districts in support of national objectives.
- Articulate sales policy, procedures and guidelines to support strategy implementation
- Establish in conjunction with businesses new business opportunities and targets
- Monitor businesses- performance against target both volume and margin
- Coordinate corrective actions to sales programs, if necessary, to achieve target commitments
- Develop and maintain organizational capability and participate in the talent management process
- Provide coaching and guidance for Sales professionals (i.e. Sales Managers and Area Sales Manager)
Knowledge, Skills, Abilities required to successfully perform this job :
- 8 years and above prior B2B sales experience
- MBA with a specialization in Supply Chain, Marketing and Sales (preferred)
- Proven experience with:
- Meeting business objectives and developing a clear market strategy and communication for the particular region
- Building major customer relationships and having sales talent bench strength
- Expertise in both FTL Dry and TCL are preferred
- A visionary leader who is execution driven
- Sharp negotiation skills
- Solutions expert; someone who makes the right probes to understand how the customer an reduce waste and increase
- Strong decision making and managerial skills
- Good business judgement/commercial acumen
- Ability to work with coach and develop with diverse types of people
- Ability to build strong working relationships with all relevant persons
- Exceptional customer service skills with the ability to negotiate rates, sell services, and build professional relationships via telephone and email
- Strong communication (both verbal and written), problem solving, and decision making skills
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