Manager - HR at Design Shifu
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Design Shifu - Account Manager - Client Servicing (3-6 yrs)
What we're looking for in the candidate:
- To act as a link between the company and the client.
- Handle multiple accounts right from receiving design briefs, briefing the design team and managing account deliverables within the set timelines.
- Actively engaging with the designing team to ensure that the design solution being presented to the client meets/surpasses expectations.
- Collect feedback and resolve client complaints.
- Allotting work to the team members, and updating them if there are any changes needed.
- Developing and maintaining healthy relationship with existing clients.
- Responsible for delivery of creatives of all projects and ensuring accuracy and quality of deliverables at all times.
- Working towards growing client retention.
- Manage and keep your team motivated.
- Manage Team's KPI.
- Manage Team's Roster.
- Present monthly reports your reporting manager & management.
- Evaluate performance of your team and work towards your team's growth plan.
Required Experience:
- 3+ years of experience.
- A team player, who has an eye for details, excellent verbal and written communication skills.
- Attention to detail and a background in Graphic Designing/ has an in-depth understanding of design principles and visual aesthetics.
- Applicant must be a level-headed person with strong communication skills.
- Should possess understanding of softwares like Adobe Photoshop and Illustrator.
- Adept at multitasking, decision making and problem solving.
- Ability to handle crisis situations with ease.
- High quality work output.
- Quick response to deadlines and an eye for detail.
- Basic knowledge of MS Word, Powerpoint, Excel.
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