HR Executive at Mensen Corporate Solutions
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Deputy Manager - Sales - Renewals (3-7 yrs)
Job Role:
- Manages a customer's existing renewable business. Primary focus is on renewals and retention through calling, with a secondary focus on growth.
Responsibilities :
- Work closely with teams to ensure all contracts are accurate.
- Leverage the renewal activity to promote upsells .
- Partner with field sales and customer success to sell multi-year subscription renewals, Calling , upselling and demonstrating business value of our subscription.
- Directly negotiate all terms with client procurement teams.
- Prepare proposals, including renewal rate calculations, and contract preparation.
- Strategize with the Customer Success Manager and Account Executive on different renewal scenarios for each client.
- Respond to questions from Customer Success Managers leadership on any aspect of the renewal.
- Preparing the renewal letters, quotations, invoices, and notifications
- Contacting clients directly to negotiate terms and conditions and render renewal contracts
- Positioning services and escalating pain points to the Sales and Customer Success team
- Forecasting trends and suggestions on how those trends can enhance retention rates
- Bridging between Sales, Finance and Customer Success
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
