Deputy Manager/Manager - Partner Account Management - Telecom

Position: Deputy Manager / Manager

Role: Partner Manager

Location: Bangalore

Key Relationships: External: Customers, Channel Partners, FOS

Internal: Sales, Commercial, Marketing, Solutions, Finance, Collection, Order login, Network

Key Result Areas: Product: Photon/PRI/ILL/MPLS/SIP TRUNK/MOBILE/DATA CENTER SERVICES/TOLL-FREE

New business acquisition through partners

Customer Satisfaction and Channel Satisfaction

Addition of new logos as per AOP

Quality of funnel and Growth

Driving EPPC (Existing Product per Customer)

Responsibilities: Enabling partners and customers with service support from TTL support functions

Controlling Channel & Channel Partner Manpower (FOS) attrition.

Ensuring completion of Business Planning with all active channel partners before 8th of every month.

Driving the capacity building plan with partners by ensuring timely training for various parameters

Driving the coverage programs like demand generation, customer focused programs, industry forum participations etc.

Assisting the Partners in Large deal Closures by accompanying them for Customer calls

Ensuring Channel Policy Adherence and Processes in the assigned territory

Facilitating the issue resolutions at customer and through partners and support teams, if any.

Capability presentation in accounts with solution architect to achieve Target EPPC (Existing Product Per customer)

Sales through the Channel Partners

Responsible for Channel partner productivity and their ROI

Keep Abreast of Competitive activities in the region

Segment wise product focus to drive new business

Capabilities and competencies: Understanding of wireless & wire line telecom solutions

Good Oral and Written Presentation skills

Strong cross functional skills to collaborate with commercial, program management, Technology, and Finance.

Innovative and flexible in strategising GTM Approach

Flexible for learning new products and processes

Experience: 6 - 10 years of Experience in Enterprise Sales

Qualification: Graduate + MBA (Mktg) Or Engineering Graduate

Essential Requirement: Experience of Enterprise Selling/ B2B sales/ managing large Channels

Should have sound Achievements and Recognitions from Previous Roles.

Preferred Industry: Telecom / EBPAX / Large System Integrators

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