Recruiter at Talent Leads HR Solution Pvt Ltd
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Deputy Manager - Customer Service - Life Insurance (4-6 yrs)
- Handling grievance & regularly following up with backend departments for customer's complains
- Coordinating with various teams departments in resolving quires
- Standardizing procedures & providing constant feedback to management for better customer service experience
- Answering quires through phone calls & mails from all over nation on daily basis
- Providing information on Claims, Insurance, Renewals and Policy
- Providing high quality of customer services to clients from diverse backgrounds
- Handling customers applications and to ensure speedy issuance, carry out financial/accounting transactions, render defined services to the customers
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