Branch Manager (Experience in 5 to 7 Years in Gold industries and experience in Non-Banking Financial Companies) - Salary: 40,000 Per Month (Including PF)

Location: Thrissur Or Kozhikode

Office Timing: Monday To Saturday 10 AM to 6.30 PM

Educational Qualification: MBA/Graduate (Preferably in Marketing/Finance) minimum graduate

Skill Sets :

- Basic Gold & Precious metals market Knowledge in India

- Basic Gold Market prevailing at the native market

- Ability to motivate subordinates

- Good communication and interpersonal skills

- Performance and target-driven approach to business development

- Administrative abilities

- Basic Computer knowledge and our software

- Negotiation on the price with the customer

Areas of Responsibility :

- Ensure proper hand holding and timely/continues training of the team. Encourage acquiring and sharing of knowledge by team member and proactively participate in knowledge sharing for the development of business and career progression of team.

- Be a role model for subordinates and peer group.

- Achieve branch targets and ensure profitability of the unit. Ensure quality of business and operational efficiency through process adherence.

- Maintain regular & continuous relationships with existing and potential customers; constantly study of the market and identify market trends to -aid innovation and /or to meet the need(s) of customers by up-sell/cross-sell of products. Initiate, implement/coordinate and participate in marketing to achieve the above.

- Achieve customer delight through efficient customer service. Retain existing customers and acquire new ones continuously. Collaborate with various departments to ensure the smooth functioning of the branch.

- Ensure operational adherence as per manual of instruction and laid down policies and practices. Mitigation and prevention of risk (material & people) by early and timely detection of fraud(s) and up-hold the vision and values of the organization and goodwill of customers.

- To ensure organization revenue flow and protect customers' long-term interest by regular follow, minimal in melting loss and judgmental skill in the appraisal of gold.

- Suggest and implement cost effective marketing activity specific to the region and increase the customer walk-in and conversion of transaction.

- Efficient maintenance of branch books of accounts, documents and statutory records and upkeep of branch premises and physical assets. Liaison and coordination with statutory authorities and /or external agencies and ensure compliance adherence, rule of law