Department Manager - Customer Service - Retail (2-5 yrs)
- Enforce quality customer service
- Mentor and train employees
- Provide a comfortable working environment
- Implement business strategies to increase sales
- Maintain and improve company standards
- Prepare staff for job transition and succession
- Manage the execution of product promotions
- Keep staff motivated
- Recruit, interview, hire, coach, assess and fire employees
- Exceed sales and customer satisfaction objectives
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