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15/06 Swati
Manager - Talent Acquisition at Delivery Solutions

Views:206 Applications:78 Rec. Actions:Recruiter Actions:1

Delivery Solutions - Manager/Senior Manager - Customer Success (5-9 yrs)

Any Location/Mumbai Job Code: 162796

We have a full-time opportunity for the Customer Success Manager/ Sr. Customer Success Manager position with our company. PFB... JD for the same. Please let me know if you are not just looking for a job change but also a challenging job role with a highly enthusiastic and core technical team to work with!

Customer Success Manager

About us : 

Delivery Solutions enable retailers- access, orchestrate and optimize last-mile deliveries for forward-deployed inventory. Delivery Solutions unlocks last-mile deliveries for retailers using their own e-commerce assets. Make any time and Anywhere Local Delivery direct from Retailer to Customer possible.

To know more about us visit -https://www.deliverysolutions.co/solutions

Detail JD : 

Location: Lower Parel Remotely Working for out of Mumbai Aspirants

Number of Position : 1

Reporting to: CSM/ Sr. CSM

Job Responsibility : 

- Operating as the lead point of contact for any and all matters specific to your accounts

- Building and maintaining strong, long-lasting customer relationships

- Overseeing customer account management

- Serve as the lead point of contact for all customer account management matters

- Build and maintain strong, long-lasting client relationships

- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors

- Ensure the timely and successful delivery of our solutions according to customer needs and objectives

- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders

- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas

- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)

- Prepare reports on account status

- Collaborate with the sales team to identify and grow opportunities within the territory

- Assist with challenging client requests or issue escalations as needed

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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