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02/12 Shaveta
Corporate Talent Acquisition at Delhivery

Views:73 Applications:61 Rec. Actions:Recruiter Actions:0

Delhivery - Key Account Manager (4-8 yrs)

Bangalore/Chennai/Delhi NCR/Gurgaon/Gurugram Job Code: 187935

Position:- Key Account Manager

Responsibilities :

- Diligently handling a dedicated portfolio of key accounts and onboarding new customer

- Plan and execute strategic initiatives to improve customer experience and sales

- Develop an in-depth understanding of the account, their business, and key stakeholders, build a complete understanding of the client's needs & expectations

- Develop a long-term and trusting relationship with key stakeholders

- Resolving client's key issues and complaints, driving solutions and timelines

- Managing communication between client and internal stakeholders of the DLV

- Understanding account margins, costs, revenue.

- Improving account revenue by effective up-selling and cross-selling

- Track Services offered and quality to ensure the highest quality of deliverables are being produced on time

- Plan and implement ideas to improve operational efficiency

- Presenting reports to senior management on account progress, goals, and weekly, monthly & quarterly initiatives

Critical Skills :


- Data Specialist Compiling, Analyzing, and Reporting sales/performance data

- Interpret complex data and develop impactful presentations for senior management

- Extensive knowledge of MS Excel, Google Sheets, CRM tools, Powerpoint, etc.

- Ability to collaborate with key stakeholders within the business on key sales requirements.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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