HR at Decipher Market Research
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Decipher Market Research - Executive - Customer Service - Voice Process (0-6 yrs)
- Handle client inquiry via email & chatbot.
- Handle inbound client calls and queries.
- Assist the client with any issues they have with their orders, product or services.
- Educate new, current and potential customers with product & service information.
- Maintain accurate customer records.
Skills Required:
1. Ready to work in Flexible Shift
2. Excellent English written and verbal communication.
3. Familiar with drafting emails and formal messages.
4. Well versed with email handling, client handling and using chatbots.
