HR at Dataformatics Infotech
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Dataformatics - Executive - Telesales (1-3 yrs)
Job description
Gender: Female
Qualification: HSC min, Any graduate
Experience: 1-3 years
Skills and Knowledge:
Computer Skills
knowledge of IT products, Software & hardware.
Good Communication Skills, Hindi, Marathi, English.
IT or Non-IT can apply.
Job Profile :
- Makes outgoing customer calls or cold calls in order to sell products and services.
- Answers incoming customer calls, processes sales, and accepts payment for products and services.
- Response to customer query about product specifications and pricing.
- Upselling of extensive packages, or higher priced services.
- Explains product pricing and negotiates bulk or package pricing.
- Accurately and efficiently enters customer information into company databases for mailing and billing purposes.
- Maintains a list of potential leads and follows up with those customers by making subsequent sales pitches.
- Assists sales colleagues with arranging meetings and sales calls with customers.
- Contacts customers in response to correspondence or feedback.
- Monitors order status to ensure that clients receive orders in a timely manner.
- Investigates unfilled, misplaced, or misdirected orders and resolves customer issues as necessary.
- Maintains working knowledge of products and services sold and keeps current on industry developments by reading current news or attending workshops.
- May specialize in inbound or outbound telemarketing or in sales for a particular industry.
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This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.