Director at Darwin Travel Tech
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Darwin Tech - Manager - Business Development & Customer Success (0-4 yrs)
- In an age where all information is available at fingertips, planning a holiday still means visiting multiple portals, and comparing multiple quotes to arrive at the best combination of itinerary-budget! And while we would love to decide where to go - we still want a concierge - the travel agent to help us plan the holiday.
- We realized that with travel portals of today designed in the late 90s, there's a lot left to be reimagined in the holiday planning and booking space. Even today, it can take up to 72 hours for a travel agent to create a customized holiday based on traveller preferences; we are fixing this!
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Our flagship product, BookMyTraveller.com, is an online service for travel agents used across the lifecycle (planning, searching, pricing and booking) of customized holiday packages for their clients. Know more about our products here https://www.youtube.com/watch?v=2E07Y-w0IQM BookMyTraveller.com is used by travel agents across India, Middle East and Asia.
We are looking for an enthusiastic sales person who would be involved in helping grow the business in the following 3 ways :
Customer Success Manager Role :
1. Business Development activities with top 50 accounts across India, Middle East and Asia
2. Explaining the value proposition and the technology including demonstrations where needed
3. Getting queries for holidays from the lead and ensuring conversion of initial queries
4. Account Mining - Improve revenue per account (ARPU) for the assigned accounts
The remuneration for this position includes handsome incentive linked pay in addition to the monthly salary. Many of the people who have worked in past on these roles have made close to 100% of the CTC on the incentives.
Required Qualifications :
1. Proficiency in speaking English and Hindi (knowledge of other languages may be an added advantage)
2. Self-motivated professional with zeal to convert more
3. Basic computer proficiency
4. Knowledge of travel industry and international markets would be an added advantage
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