HR Recruiter at Yashaswi Academy For Skills
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DA - International Calling Role - Airline Industry (1-2 yrs)
Job Description : International Calling Center Agent - Indigo Airlines
Responsibilities :
- Handle inbound and outbound international calls from customers.
- Address customer queries related to flight bookings, cancellations, and changes.
- Provide information on flight schedules, fares, and services.
- Resolve customer complaints and issues efficiently and professionally.
- Assist with online booking and troubleshooting.
- Document customer interactions and update records accurately.
Requirements :
- High school diploma or equivalent.
- Previous experience in customer service or call center roles preferred.
- Excellent communication skills in English; proficiency in additional languages is a plus.
- Strong problem-solving abilities and attention to detail.
- Ability to work in a fast-paced environment.
- Flexible to work in shifts, including nights, weekends, and holidays.
Skills :
- Proficient in using computer systems and customer service software.
- Good listening skills and empathy towards customer needs.
- Ability to handle stressful situations calmly and effectively.
Work Conditions :
- Office environment within an international call center.
- Rotating shifts to cover different time zones.
- Training provided on airline policies, procedures, and systems.
Opportunities :
- Potential for career growth within Indigo Airlines.
- Continuous learning and development programs.
Join our team to provide excellent customer service and support to Indigo Airlines passengers around the world!
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
