International Customer Support and Technical Support for Freshers and Exp

- Looking Out For Fresher Or Min 6 Month Of Exp Can Apply

- Walkin With Resume/Walkout With Offer Letter

- Only For Fresher And Experienced In Bangalore

- Looking Only For Immediate Or Immediately Joining Candidates

- 1 day interview Process Shortlisted candidates will be awarded with Loyalty Bonus

Location : Bangalore

- In order to apply or attend

- The rounds of interview

Eligibility Criteria : Any Graduate or Undergraduate with Minimum

- One year of International BPO experience(voice or blended)

Requirements and Skills :

- Experience as a Customer Support Representative

- Understanding of how CRM systems work

- Excellent communication and problem-solving skills

- Multi-tasking abilities

- Patience when handling tough cases

- Candidate should possess excellent oral and written communication skills

- Candidate with good customer service skills would be preferred

- Respond to customer queries in a timely and accurate way

- Identify customer needs and help customers use specific features

- Update our internal databases with information about technical issues and useful discussions with customers.

- Monitor customer complaints on social media and reach out to provide assistance

- Share feature requests and effective workarounds with team members

- Inform customers about new features and functionalities

- Candidate should possess excellent oral and written communication skills

- Candidate with good customer service skills would be preferred

- Prior experience in Customer Service industry will be an added advantage.

- Should be open to work in Night shifts/Rotational Shifts.

- Experience as a Customer Support Specialist or similar CS role

Process - Telecom Process/Banking/Insurance/Technical - International Process And Domestic Process

The rounds of interview

- 1 day interview Process.

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