Customer Support/Services Role (0-2 yrs)
Customer Support Services Job Description:
We are seeking a customer support representative to join our team and provide exceptional assistance to our customers. The ideal candidate will have excellent communication skills, a positive attitude, and a strong attention to detail.
Responsibilities:
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner
- Assist customers in troubleshooting technical issues with our products or services
- Process customer orders and returns
- Maintain accurate records of customer interactions and transactions
- Collaborate with other team members to resolve customer issues and improve overall customer satisfaction
- Stay updated on product knowledge and industry trends to better assist customers
Requirements:
- 1-2 years of customer service experience preferred
- Excellent communication skills, both written and verbal
- Strong problem-solving abilities
- Ability to work efficiently in a fast-paced environment
- Proficiency in Microsoft Office and customer support software
- Ability to work flexible hours, including weekends and evenings as needed
Join our team and help us provide exceptional customer support to our valued customers. Apply now!
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
