Customer Support Role - Voice Process - BPO (1-4 yrs)
Customer Support
We have job Openings in our organisation for Customer Support for our company
Role: Customer Support(Voice process)
Location: Bangalore( Harlur)
Company name: Udaan
Exp: 0.2 months to 4 yrs
Salary: upto 22 take home
Languages: English & Hindi is mandatory,
Roles & Responsibilities :
- Handle complaints, provide appropriate solutions and alternatives within the time limits and follow-up to ensurer solution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Go the extra mile to engage customers
- Resolve customer complaints via phone, email, mail or social media
- Use telephones to reach out to customers and verify account information
- Greet customers warmly and ascertain problem or reason for calling
- Cancel or upgrade accounts
- Assist with placement of orders, refunds, or exchanges
Interested candidate can share Resume or call 9324911343 Divya
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
