Talent Acquisition Executive at Hyrefox Consultants Pvt Ltd
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Customer Support Role - Voice Process (2-3 yrs)
ustomer Support - Voice - UK
Responsibilities :
- Directly clients call as necessary to resolve stuck issues identified.
- Respond responsibly and effectively to at least a certain section of Zendesk tickets or chats even before our US team shows up at 8 am. (Eg New Damage claim. Respond: So sorry, Pictures plz).
- Be an analyst of our processes, sense opportunities for process improvement and automation
- Support excel work, support Website and other marketplaces.
Requirements :
- Good Written/Communication English
- 2+ Years Experience
- Should have worked on US calling process
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
