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02/07 Adviti Nair
Recruiter at Talent Acquaintance

Views:43 Applications:9 Rec. Actions:Recruiter Actions:5

Customer Support Role - Pharma (0-5 yrs)

Ahmedabad Job Code: 333198

Benefits :

- 5 Days Working

- PF, Insurance, Gratuity Benefit

- Cab Facility available for Night Shift

- Night Shift Allowance

- 5 days Accommodation - Out-stationed candidates

Requirement :

Freshers/Experience can apply

Great written communication skills in English including grammar and spelling

10 + 3 years Diploma/HSC/Any Graduate can Apply

Computer savvy

Flexibility to work in a 24/7 environment

As the need for premium customer service arises, a highly proficient communicator with tangible skills in verbal communication and active listening is greatly imperative.

Key Responsibilities :

- Answering our valued customer's phone calls

- Proficiently responding to emails

- Diligently resolving customer complaints

- To seamlessly perform these tasks, experience and proficiency in using help desk software are mandatory.

Exhibiting exceptional customer service skills, the ability to work under pressure, and a knack for - problem-solving are other preferred qualities for an ideal candidate.


- Your primary role will be to ensure customer satisfaction by meeting their needs promptly and efficiently.


- Thus, candidates with previous customer service experience will be highly favored.

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