Recruiter at Talent Acquaintance
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Customer Support Role - Pharma (0-5 yrs)
Benefits :
- 5 Days Working
- PF, Insurance, Gratuity Benefit
- Cab Facility available for Night Shift
- Night Shift Allowance
- 5 days Accommodation - Out-stationed candidates
Requirement :
Freshers/Experience can apply
Great written communication skills in English including grammar and spelling
10 + 3 years Diploma/HSC/Any Graduate can Apply
Computer savvy
Flexibility to work in a 24/7 environment
As the need for premium customer service arises, a highly proficient communicator with tangible skills in verbal communication and active listening is greatly imperative.
Key Responsibilities :
- Answering our valued customer's phone calls
- Proficiently responding to emails
- Diligently resolving customer complaints
- To seamlessly perform these tasks, experience and proficiency in using help desk software are mandatory.
Exhibiting exceptional customer service skills, the ability to work under pressure, and a knack for - problem-solving are other preferred qualities for an ideal candidate.
- Your primary role will be to ensure customer satisfaction by meeting their needs promptly and efficiently.
- Thus, candidates with previous customer service experience will be highly favored.
