Business Support Manager at Snaphunt Pte. Ltd.
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Customer Support Role - KPO (0-3 yrs)
-Opportunity within a company with a solid track record of performance
-Fantastic work culture
Our client is a company building cutting edge software products for the healthcare industry. Reimagining healthcare delivery for their clients across the globe, their history of simplifying healthcare goes way back to 2004. Today, they are trusted by a broad spectrum of clients including 450+ Hospitals, 3500+ Physician Practices and millions of Patients - by solving their most complex challenges and helping them deliver consistent, cohesive and collaborative care. Our client is headquartered in Chicago, U.S with its R&D and delivery centers in Chennai, India.
The Job
Your responsibilities will include:
- Manage inbound / Outbound calls and emails in a timely manner.
- Identify customers' needs and wants, give your best to clarify information.
- Understand every request and provide a solution to them.
- Follow our company's communication scripts & email templates.
Ideal Candidate
- Must be spontaneous and have high energy level.
- Must possess excellent communication skill with neutral accent.
- Must be flexible and should have a positive attitude towards work.
- Must be willing to work in Night Shifts.
- Must have KPO or Call experience for USA / UK and AUS based Company
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
