Business Support Manager at Snaphunt Pte. Ltd.
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Customer Support Role - IT (1-5 yrs)
- Our client is a company building cutting edge software products for the healthcare industry. Reimagining healthcare delivery for their clients across the globe, their history of simplifying healthcare goes way back to 2004.
The Job :
Your responsibilities will include :
- Manage inbound/Outbound calls and emails in a timely manner.
- Identify customers' needs and wants, give your best to clarify information.
- Understand every request and provide a solution to them.
- Follow our company's communication scripts & email templates.
Ideal Candidate :
- You possess excellent interpersonal as well as written and verbal communication skills.
- You possess strong analytical skills and are comfortable dealing with numerical data
- You are highly goal driven and work well in fast paced environments
- You enjoy finding creative solutions to problems
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