Talent Acquisition at CIEL HR Service Pvt Ltd
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Customer Support Role - IT (1-3 yrs)
Urgent hiring for IT Help Desk Bangalore Looking only Immediate joiners
Years of Experience : 1-3 Years
Notice : Immediate Joiners only
Location : Bangalore (Work from the office)
CTC : 3-4.5 LPA
Mandatory Skills :
- Excellent communication
- Experience in onsite, US client handling
- Handling international customer queries through calls and emails
Roles and Responsibilities :
- Handled the customer queries through Soft Phone/IP Phone/Teams Call/Email/Chat.
- Creating/Updating/resolving incidents in Service Now ticketing tool.
- Active Directory, IP Config
- VPN configuring and troubleshooting
- Handling Desktop Support activities installing, configuring, and troubleshooting on daily basis technical
- VPN, Citrix, OST, PST .
- Configure and Troubleshooting MS Outlook license
- Handling user accounts in Active Directory
- Troubleshooting VLAN Movement and network connectivity.
If you think this role is aligned with your career, kindly apply
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