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26/10 Rashmi
Business Support Manager at Snaphunt Pte. Ltd.

Views:14 Applications:9 Rec. Actions:Recruiter Actions:4

Customer Support Role - IT (1-2 yrs)

Jaipur/Rajasthan Job Code: 240147

Customer Support Representative 


- Work in a company with a solid track record of performance

- A role that offers a breadth of learning opportunities

- Opportunity to make a positive impact

- Our Client is a SAAS based firm which provides IOT based Tracking solutions. We are a highly innovative growing company in the arena of IoT firms.

The Job

You will be responsible for :

- Coordinating with Field engineers over calls to get working done

- Active monitoring of company's portal to facilitate your team as well as your working

- Coordinating with Site heads over calls and mails in order to address the official concerns

- Documentation of work in form of excel reports and mails

- Designing Workplans and Travel Plans for the team of engineers

- Managing a team of 1-5 engineers.

Ideal Candidate

Skills Required :

- You have at least 1 year experience including solid experience in a similar role within back office operations.

- You possess excellent communication and influencing skills, are organized and able to multi-task effectively.

- You are adaptable and thrive in changing environments

- You are highly goal driven and work well in fast paced environments

- You possess strong analytical skills and are comfortable dealing with numerical data

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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