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10/11 Rashmi
Business Support Manager at Snaphunt Pte. Ltd.

Views:29 Applications:17 Rec. Actions:Recruiter Actions:9

Customer Support Role - IT (0-1 yrs)

Anywhere in India/Multiple Locations Job Code: 242663

Bilingual Customer Support 


- Convenience in working from anywhere

- Fun and collaborative international working environment

- Opportunities for career advancement

- Training and growth opportunities

- Paid leave with tenure of one (1) year and above

- Our client lets you build a gorgeous, mobile optimized website in minutes. For your business, organization, or personal branding, a good-looking site is necessary for your online legitimacy in the Mobile Age.

The Job

Your Responsibilities will include :

- Emanate our brand and personality in every customer interaction by adopting the voice and tone

- Deliver WOW moments through exceptional customer service to new and existing customers across all channels (email, chat, social media)

- Translate our product and all customer communications like newsletters, lifecycle emails and more

- Develop expertise on our product and internal software to help our customers efficiently

- Maintain happiness and positivity in every customer and team interaction

Ideal Candidate

Skills Required :

- Professional level Hindi and English communication skills

- Strong passion to help people with different learning curves

- Deep love for learning new things, problem-solving, and analytical skills

- Experience in customer service in a fast-paced environment

- Availability to work at full-time capacity (40 hours per week)

- Working desktop/computer with at least 8GB RAM, Windows 10/MacOS 10.12.6, Core i3/AMD Ryzen 3 or higher; and at least 20Mbps internet connection

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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