HR at Careerist Management Consultants
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Customer Support role - International Voice Process - IT (1-2 yrs)
Job Description :
Provides support to US customers in handling their queries.
Ensures procedures are followed and standards are met while tracking all jobs and maintaining the appropriate documentation.
Identifies and researches problems to determine better utilization of mainframe resources and the impact on daily production cycle.
Under close supervision and using established procedures, performs routine assignments related to the operation of mainframe computer equipment.
Provides monitoring and 1st level support for Business Critical Services ensuring that service standards are met and quality service provided.
Performs and supports operational processes across multiple environments ensuring all tasks are managed and conducted to the highest possible standards.
Ready to work in 24- 7 environment.
If interested, please apply with your updated CV.
Salary : INR 1,50,000 - 3,50,000 P.A.
Industry : IT-Software / Software Services
Functional Area : IT Software - Application Programming, Maintenance
Role : Technical Support Engineer
Employment Type : Permanent Job, Full Time
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
