Freelancer Recruiter at Nurosoft Consulting
Views:58 Applications:5 Rec. Actions:Recruiter Actions:3
Customer Support Role - International Process - BPO (0-1 yrs)
Qualification : Graduate or 10+2
Experience : Fresher or 1 year.
Salary : 3LPA to 3.5LPA
Responsibilities :
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
