Customer Support Role - Email/Chat Process - eCommerce (1-9 yrs)
We have urgent opening for the post of customer support /Email/Chat into ecommerce industry
BTECH,BE or ME candidates only can apply
Role Summary:
- Selected candidates will be performing the role of Seller/Partner Support Associate for the client. This includes addressing queries/concerns, errors, exceptions, and alarms of Client Partners over E-mail (preferred) and occasionally over a phone call
- Act as a primary solution provider to Client w.r.t order processing, item setup issues, troubleshooting, and monitoring of item feeds
- In addition to providing a remarkable customer experience, Associate is expected to address system issues, identify and implement process improvements, develop internal
Location - Andheri seepz
CTC - 3.06 Lacs
Shift - Night shift
Work from home
Interview process- Video Round with HR & MANAGER.
Mandate Requirement:
Exp: 0.6 to 4 years
Process : Voice and/or email support
Qualification: Minimum Graduates(Tech background preferred)
- Excellent Communication
- Should have eCommerce/Online shopping knowledge
- Looking for an Immediate joiner
- Candidate should be comfortable working in Night shift
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
