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22/02 HR
HR at LoboStaffing

Views:535 Applications:22 Rec. Actions:Recruiter Actions:0

Customer Support Role - Customs Clearing/Shipping/Freight Forwarding/Logistics Firm (1-4 yrs)

Navi Mumbai/Vashi Job Code: 27565

Job Description :

Our Client is a Customs Clearing / Freight Forwarding Logistics Firm, based in Vashi - Navi Mumbai

Position - Customer Support Executive

Experience -1+yrs in the same industry

Location - Vashi - Navi Mumbai

Qualification - Any Graduate

JOB DESCRIPTION :


- Responding To Enquiries Of All The Customers In The Most Efficient Manner


- Regular Updates And Follow Up With Clients / Liners /shipping Lines & Other Service Providers


- Container Booking And Placements With Various Shipping Lines/carriers Etc


- Should Be Well Aware With The Various Stages/procedures Involved In C/clearing & Freight Forwarding


- Dealing With Various Transporters For Arranging Delivery At Various Cfs After Approval Of Operations Department.


- Regular Follow Up With Internal Departments To Get Updates On Client Issues.


- Maintaining Data Of All Clients / Potential Clients


- Up-to-Date Reporting To Clients With The Cargo Status Pertaining To Various Shipments


Profile :


- Fluency In Spoken And Written English -


- Polite & Good Mannerism While Dealing With All The Clients & Colleagues


- Computer Literacy (Ms Office / Windows) -


- Very Quick In Responding To Queries / Issues -


- Should Be Able To Think Out Of Box & Focus On In-hand Issues


Office Timings -6 Days working

( M to F - 10:30 Am to 7:00 PM & Sat 10:30 AM to 5:00 PM )

Salary : INR 2,00,000 - 2,50,000 P.A.

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