HR Recruiter at YIHires Pvt Ltd
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Customer Support Role - BPO (0-4 yrs)
Location - Jaipur
Profile - Customer Support (Blended Process)
Salary - For Experience: 33k
For Fresher - 30k
Qualification - Graduation
- 5 days working/ Rotational shifts
- Candidates ready to relocate Jaipur if selected
- One way ticket if selected
- 7 days for Accomodation
Customer Support blended process job description:
- Document and track customer interactions in the system.
- Adhere to company policies and procedures during customer interactions.
- Escalate unresolved issues to higher-level support or relevant departments.
- Offer guidance and assistance in navigating products or services.
- Handle customer complaints with empathy and a solution-oriented approach.
- Stay updated on product/service changes and updates.
- Participate in ongoing training to enhance product knowledge and customer service skills.
- Collaborate with cross-functional teams to improve overall customer satisfaction.
- Maintain a positive and professional demeanor in all customer interactions.
- Meet or exceed performance metrics and targets set by the company.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
