Business Manager at CIEL HR
Views:224 Applications:38 Rec. Actions:Recruiter Actions:4
Customer Support Role - BFSI (1-4 yrs)
Job Description :
- Attracts potential customers by answering product and service questions; suggesting information about other products and services.
- Convince the Clients to Complete the KYC details
- Maintains customer records by updating account information.
- Resolves product or service problems by clarifying the customer's complaint;
- Determining the cause of the problem;
- Selecting and explaining the best solution to solve the problem;
- Expediting correction or adjustment;
- Following up to ensure resolution
- Contributes to team effort by accomplishing related results as needed.
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