HR at BSD Techonologies
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Customer Support Role (2-6 yrs)
- Identify and acquire new customers through various channels, such as cold calling, email campaigns.
- Provide technical support to existing customers via phone, email, and chat.
- Troubleshoot technical issues and provide solutions to customers in a timely manner.
- Collaborate with the sales team to ensure customer satisfaction and retention.
- Maintain accurate records of customer interactions and follow-up activities in our CRM system.
- Continuously improve knowledge of our software products and industry trends to better serve customers
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