HR And Management Consulting Firm at Iresh7 consulting
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Customer Support Role (2-6 yrs)
What do I need?
- Good communication skills.
- Fair analytical skills.
- Energetic.
- Operational excellence.
- Experience up to 2 years Customer Chat Support Specialist.
- Startup Experience Required.
- Graduate.
What will I be doing?
- Enhance Customer Experience Via Delight Channels.
- Respond to customer queries in a timely and accurate way, via chat Identify customer needs and help customers use specific features.
- Inform customers about new features and functionalities.
- Data Maintenance & Reporting.
Tech Stack & Tools :
- Excel.
- Freshdesk of Similar Tool.
- Data Studio or Similar Tool (Slight Knowledge).
Language
- Tamil
- Telgu
- Hindi
- English
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