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25/07 Ishan
HR And Management Consulting Firm at Iresh7 consulting

Views:46 Applications:16 Rec. Actions:Recruiter Actions:5

Customer Support Role (2-6 yrs)

Mumbai Job Code: 284461

What do I need?

- Good communication skills.

- Fair analytical skills.

- Energetic.

- Operational excellence.

- Experience up to 2 years Customer Chat Support Specialist.

- Startup Experience Required.

- Graduate.

What will I be doing?

- Enhance Customer Experience Via Delight Channels.

- Respond to customer queries in a timely and accurate way, via chat Identify customer needs and help customers use specific features.

- Inform customers about new features and functionalities.

- Data Maintenance & Reporting.

Tech Stack & Tools :

- Excel.

- Freshdesk of Similar Tool.

- Data Studio or Similar Tool (Slight Knowledge).

Language

- Tamil

- Telgu

- Hindi

- English

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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