MIS Executive at Assignedge
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Customer Support Role (1-5 yrs)
Customer support
Location : Mumbai.
Responsibilities :
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Provide accurate information about products, services, and company policies.
- Resolve customer issues, complaints, and concerns with empathy and efficiency.
- Escalate complex issues to the appropriate department for resolution.
- Document customer interactions and transactions in the company's database.
- Collaborate with other departments to ensure a seamless customer experience.
- Stay up-to-date on product knowledge and industry trends.
- Participate in training sessions to enhance customer service skills.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
