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19/02 David
HR Recruiter at Universal Hiring Solution

Views:73 Applications:16 Rec. Actions:Recruiter Actions:0

Customer Support Role (0-4 yrs)

Navi Mumbai Job Code: 313151

- Escalate complaints to the appropriate internal teams and if the issue goes outside their immediate area of responsibility

- Establish long-lasting, trusting connections by communicating professionally and empathetically with the clients

- Use the appropriate methods and tools to provide information that is accurate, comprehensive, and thorough

- Meet call handling quotas and individual and team sales targets

- Gather and analyse client data to identify possible products or services to recommend to management

- Provide appropriate solutions and substitutes within the timeframes specified, and follow up to ensure resolution

- Maintain client interaction logs, handle customer accounts, and file paperwork as and when necessary

- Follow communication protocols, rules, and policies

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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