IT Recruiter at D Square Consulting Services
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Customer Support Role (0-1 yrs)
Skills & Experiences Required:
- Should be excellent with their communication skills.
- Strong analytical skills and be able to manage time effectively.
- Should be able to multi-task.
- This job strong demands for good interpersonal and problem-solving skills.
- Should be able to adapt to interacting with any client and should have good listening skills to validate the data and troubleshoot.
- Shift - Rotational Shift.
Roles & Responsibilities :
- Answer incoming calls and respond to customers queries.
Responsibilities :
- Handle inbound or Outbound calls of customers and clients.
- Identify the needs of the customers.
- Managing and resolving customer queries/status/complaints.
- Identifying and escalating issues to supervisors.
- Providing products and service information to customers.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.