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Customer Support Executive - Voice & Chat - BPO (0-1 yrs)
Hiring Customer Support Executives ( Voice & Chat Process ) for BPO in Hyderabad !!!
Roles & Responsibilities :
- Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
- Follow up to ensure that appropriate actions were taken on customers' requests.
- Refer unresolved customer grievances or special requests to designated departments for further investigation.
Job Requirements :
Qualification : Any Graduation
Freshers & Experienced candidates both can apply
Candidates should speak "Excellent English" and should have a typing speed of 35 wpm
Shifts : Night Shifts ( International Voice Process )
Interview Location : Visakhapatnam
Job Location : Hyderabad
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
