Customer Support Associate

About Company :

We is a leading Business Process Outsourcing firm, with a strong focus in sub-saharan Africa. we the call center headquartered in Nigeria has now operations in 19 countries in Africa and ASEAN with 12,500 employees. Our approach to - delivery- in BPO combines building and managing call and data centre infrastructure and global manpower outsourcing and call centre operations. We help clients with experience- centric solutions that empower them in enhancing business efficiencies, streamlining operations and reducing costs. Through our GLOCAL delivery model we ensure that we bring the right local skill sets and global experience together to serve our customers better.

Location : Bangalore, Mumbai, Delhi & Gurgaon

Function : BPO/Customer Service

Vacancy : 200

Job Description :

Hiring for - Customer Support Associate- for IDEA Inbound Process

Qualification: - Any Graduation

Under graduation with at least 6months of experience in BPO can be consider.

Work Experience: 0 to 2 years

Skills: -Customer Care skills, Good Communication

Salary: -Up to 15k CTC + Attractive Benefits

No. of Working days: -Six working days (Rotational off)

Rotational Shift (For Male) Day shift (For Female)

Work Location: -Richmond Road, Bangalore

No. of Openings: -80

Languages: - English+ Malayalam+ Hindi

- One-way Cab facility is provided only for Night shift

Walk-In between 11Am to 3Pm

Interview Rounds:

- HR Round
- Operations
- Skills test

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