Talent Acquisition Specialist at Promobi Technologies
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Customer Success Specialist - US Market (2-5 yrs)
Customer Success Specialist - US Shift
We have an urgent opportunity for the position "Customer Success Specialist - US"
Experience - 2-5 years
shift time- 6pm to 3 am
Male candidates are Preferred
Job Description :
- Own overall relationship with assigned clients, which includes managing on-boarding, implementation, training, increasing adoption, ensuring retention, and high levels of customer satisfaction
- Establish a trusted and strategic advisor relationship to help drive continued value of our products and services
- Should know revenue generation through UP Sell, Cross Selling or sales skills and Target Oriented.
- Communicate effectively with both internal and external senior-level management to understand customer needs, maximize retention and growth, and communicate learnings
- Maintain existing customer success metrics and data as directed
- Strong verbal and written communication
- Analytical and process-oriented mindset
- Comfortable working across multiple departments in a deadline-driven environment
- Active team player, self-starter, and multitasker who can quickly adjust priorities.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
