Associate Talent Acquisition at Zyoin Web Pvt Ltd
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Customer Success/Sales Role (0-6 yrs)
Customer Success Specialist
Sales :
- Consultative selling by pitching product to customers both in offline event and via telesales
- Building a long-term relationship with customers
- Ability to think on the feet and understand the customer pulse and pitch accordingly
- Ability to take rejections and not let it affect the pitch to the next customer
- Resourceful : Always thinking of ways to get new leads, try different approaches to pitching, and adding value to the firm in various ways apart from just the core responsibility
- Not taking no for an answer persistent with the customers while being pleasant and respectful; ability to engage and persuade
- Diligent in follow ups with the customer; taking ownership of every single lead and taking it to closure
- Understand customer concerns and relay it back to the product team to improve the product & application process
- Collections : Handle payment delays from customers through dialogue and persuasion
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