Customer Success Role - Up Selling (1-4 yrs)
Do you feel happy when your users are satisfied? And conversely, do you feel happy when your users are getting success and upgrading?
- In this role, you will handle all aspects of upgrade and renewals and ensure adoption/usage/consumption, proactively solving issues, teeing up and executing the renewal/upgrade, and more.
- You will conduct customer performance reviews through discovery conversations, renewal negotiations and closure.
- You delight in deep discovery and solution-selling.
- Customer interactions and communicating is handled through Whatsapp/telephone/email/chat for all aspects of the sales cycle, including price and contract quotations, solicitation, inquiries, negotiation, and problem resolution.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
