Recruiter Logo
Now Apply on the Go!
Download updazz Jobseeker App and get a seamless experience for your job-hunting
02/12 Saranya
Senior Consultant - Recruitment & Client Relationship at Sapwood Ventures Pvt.Ltd

Views:171 Applications:13 Rec. Actions:Recruiter Actions:5

Customer Success Role - Recruitment Firm (1-6 yrs)

Mumbai/Pune Job Code: 246279

- Job opening in one of the reputed client of Sapwood Ventures for the role "Customer Success".

Work Mode : Work from office, 5 days working

Roles & Responsibilities :

- Own overall relationship with assigned clients, which include : Client. On-Boarding, increasing adoption, ensuring retention, and satisfaction.

- Establish a trusted/strategic adviser relationship with each assigned client and drive continued value of our product.

- Develop and nurture customers for advocacy.


 - Work with clients- aid the customer in achieving their goals. 


- Work to identify and/or develop up-sell opportunities.

- Advocate customer needs/issues cross-departmentally.

- Build relationships to further upsell/ generate references & testimonials

- Accountable for the overall health of a Customer

Skills :

1. Minimum 1 Year of B2B Customer Success experience is must

2. Excellent written and verbal communication (Regional language fluency must)

3. We deeply value building the right culture and these are a few things that we look for in each hire 


- Strong ethical CS practices, Ability to innovate and build rapidly, Coachability, Curiosity, Ownership, Hustle, and Humility

4. Having technical experience will be a good add-on

5. Should be open for travels at customer locations (min 7 days in a month).

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Add a note
Something suspicious? Report this job posting.