Customer Success Role - Integrated Vehicle Management Startup (0-1 yrs)
About the company
Gurgaon-based integrated vehicle management startup aiming to solve the problems of inefficiency and poor security that vehicle owners, businesses and transporters currently have to contend with. By leveraging intelligent analytics and IoT, the startup promises lower running costs of vehicles, greater security and faster turnarounds.
Looking out for young & enthusiastic people having flair for customer support & passion for sales.
Prerequisite
- Good spoken and written language skills
- Ability to plan and execute
- Ability to persuade and negotiate
- Ability to work under stress
- Ability to work as a team
Responsibilities :
- Contact potential or existing customers to inform them about a product or service using scripts
- Answer questions about products or the company
- Ask questions to understand customer requirements and close sales
- Direct prospects to the field sales team when needed
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Handle grievances to preserve the company's reputation
Go the - extra mile- to meet sales quota and facilitate future sales
- Keep records of calls and sales and note useful information
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
