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18/04 Divyanshu Singh
Technical Recruiter at GetHyr

Views:29 Applications:23 Rec. Actions:Recruiter Actions:1

Customer Success Role (2-5 yrs)

Mumbai Job Code: 322004

Responsibilities:

- Manage client relationships

- Sustain business growth and profitability by maximizing value.

- Analyze customer data to improve customer experience.

- Evaluate and improve tutorials and other communication infrastructure.

- Mediate between clients and the organization.

- Handle and resolve customer requests and complaints.

- Minimize customer churn.

- Aid in product design and product development.

Requirements:

- 2+ years in a similar domain

- Communications or marketing degree.

- Highly organized and able to multi-task.

- Self-driven and proactive nature.

- Excellent communication and interpersonal skills.

- Demonstrate leadership qualities.

- High computer literacy and ability to learn new software.

- Knowledge of customer success processes.

- Experience in document creation.

- Patient and active listener.

- Passion for service.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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