Job Description :

COMPANY DETAILS :

The company is focused on using a data driven approach to make corporate travel more efficient - both on cost & convenience. Their platform will help companies incentivize their employees to save on travel cost, thus helping in reducing overall spend of the company.

In addition, the platform will offer end-to-end travel and expense management solution for the company & its employees, covering personalized itinerary planning, booking, automated expense filing, spend analytics and improvement insights.

A snapshot of Customer Success Role :

What we are looking for, is someone who can literally be a part of the Founders team . Hence would need to have the following qualities :

- Should be very strong analytically (this role will require them to look at many operational & strategic problems, and build a data-backed answer)

- Be very good at building and managing relationships (since we expect the individual to do a lot of customer facing tasks)

- Should be comfortable with evolving assignments (this role will be very project based, and assignments may change every 3-6 months)

- Strong communication (ability to express their thoughts clearly & in a structured way, even if not in English)

From a profile perspective, an ideal candidate would be someone with :

- Analytics heavy UG / PG degree (e.g., B.E., B.Sc., BBA)

- 1-2 quality experience in people / customer facing roles

- Keen interest in the start-up driven Technology economy

- Proficiency in an Analytics software package is a plus

Experience : 2-3 Years

Ideal Profile :

- Candidate from IIT/ BITS/ IIM/ NIT

- Can analyse data using R, SPSS, etc

- Post Sales Experience is a must

- Should have people skill - Customer Relationship Management (CRM)

- Should be good in Post sales Account Management

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.