Talent Acquisition Manager at ALK Talent Search
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Customer Services Role (0-5 yrs)
Customer Services Role
- Looking good Communication of Any one (English, Malayalam, Tamil, Telugu)
Experience : 06 month to 5 Years
Salary : upto 30k
Location : Pune (Under PCMC)
Work from office :
Job Description :
- Sharing product knowledge in the best possible way.
- Handle inbound and outbound calls of customers and clients.
- Identify the needs of customers, resolve issues, and provide solutions.
- Upsell other products wherever possible.
- Maintain good customer relations.
- Meet personal targets and work towards meeting team targets
- Give follow-up calls and ask for product performance and Quality to develop a long-term relationship.
- Thoroughly and efficiently gather customer information, access and fulfil customer needs, educate the customer wherever required to prevent the need for future contacts, and document interactions through contact tracking.
- Possessing excellent product knowledge to enhance customer support.
Shivank
08076719098
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