Customer Service/Telesales Role - BPO (0-4 yrs)
Job Description: - Inbound Customer Service /sales/technical/ Upselling.
Interface with customers via inbound or outbound calls or the Internet for the purpose of passively (i.e.; order taking) or actively selling products and services.
Roles & Responsibilities :
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
- Clarify customer requirements; probe for and confirm understanding of requirements or problem.
- Support customers across Telecommunication, Financial Services & Healthcare vertical.
- Conduct needs-based selling by using non-scripted probing techniques to determine customer needs and to offer the most appropriate product or service to address their needs.
Candidate Profile :
- Any Graduate / Under-Graduate / drop out / pursuing Bachelors- any fresher can apply.
- BE/ B.tech freshers are eligible
- Excellent verbal and written communication skills.
- Flexible with 24/7 Environment.
- Salary up to 25,500 take home & attractive Incentives amount.
Additional Benefits :
- Two-way A/C cabs. (Concentrix was awarded for best in industry transport service).
- Medical insurance worth 1 lakhs.
- Group Term Life Insurance / Group Personal accident Insurance worth 5 lakhs
- Gratuity
- Education Assistance plan Annual entitlement of up to INR 24,000.
- Employee / Corporate discounts at majority of Retail Chains / Hospitals / Laboratories.
For telephonic interview or to inquire about more job openings,please connect with Concentrix Hiring Specialist:
faheem@9999125120
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