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07/10 Sheikh Faheem
HR at Convergys

Views:62 Applications:13 Rec. Actions:Recruiter Actions:4

Customer Service/Telesales Role - BPO (0-4 yrs)

Gurgaon/Gurugram Job Code: 93881

Job Description: - Inbound Customer Service /sales/technical/ Upselling.


Interface with customers via inbound or outbound calls or the Internet for the purpose of passively (i.e.; order taking) or actively selling products and services.


Roles & Responsibilities :


- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.


- Clarify customer requirements; probe for and confirm understanding of requirements or problem.


- Support customers across Telecommunication, Financial Services & Healthcare vertical.


- Conduct needs-based selling by using non-scripted probing techniques to determine customer needs and to offer the most appropriate product or service to address their needs.


Candidate Profile : 


- Any Graduate / Under-Graduate / drop out / pursuing Bachelors- any fresher can apply.


- BE/ B.tech freshers are eligible


- Excellent verbal and written communication skills.


- Flexible with 24/7 Environment.


- Salary up to 25,500 take home & attractive Incentives amount.


Additional Benefits : 


- Two-way A/C cabs. (Concentrix was awarded for best in industry transport service).


- Medical insurance worth 1 lakhs.


- Group Term Life Insurance / Group Personal accident Insurance worth 5 lakhs


- Gratuity


- Education Assistance plan Annual entitlement of up to INR 24,000.


- Employee / Corporate discounts at majority of Retail Chains / Hospitals / Laboratories.


For telephonic interview or to inquire about more job openings,please connect with Concentrix Hiring Specialist:

faheem@9999125120

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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