Recuriter at Arise Career & Technology
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Customer Service & Support Role (1-5 yrs)
Role
- Work in close coordination with the central team as well to improve SLA Wherever required
- To work extensively over Google Sheets and Internal Dashboards
- To understand the overall objective of the calling activity & record responses correctly on various sheets to make qualitative insights
- Candidates should have persuasive skills for converting leads.
- Ensure partner/customer queries are resolved in real-time
- Work on tickets, Partner Walk-ins and Escalations resolving on time
- Call Auditing
- Working on various supply/demand processes and contributing to process improvement.
Skills
- Hindi and Telugu language proficiency
- Ability to train, coach, and support the team members
- Good Communication & Interpersonal Skills
- High Ownership and Responsiveness at all times
- High level of empathy towards the peers and external stakeholders
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
